Service terms

Who operates Tenurea

Tenurea is operated by araNET Solutions. Use the support page for account, purchase, or service questions.

Using your account

Provide accurate account information, keep your sign-in credentials secure, and use the service only for material you are authorized to share. You are responsible for activity you authorize through your account.

Do not use the service to impersonate another person, fabricate credentials, submit unlawful content, bypass access or generation limits, or interfere with other users or the service.

Your material and AI-generated drafts

You allow the service and its providers to process the material you submit to deliver the requested features, as described in the privacy policy. You remain responsible for the source material you provide and how you use the results.

AI-generated materials may contain errors or omissions. Check every claim, qualification, name, date, number, and contact detail before using a document. Writing checks are suggestions about structure and content; they do not certify a resume, reproduce an employer’s screening system, or guarantee interviews, employment, compensation, or any other outcome.

Interview and salary materials are preparation aids. Verify market figures independently and adapt examples to your real experience.

Previews and one-time purchases

Creating an account does not start a paid plan. Preview allowances are limited. A resume packet contains a resume and matching cover letter for one generation.

• Individual unlocks: a one-time payment covers the selected generated packet and its supported editing and export features. It does not add a new generation allowance.
• Career toolkit: $27.99 USD one time covers one packet from each of the six career tools, including an existing preview for that tool. It does not provide an extra packet when a preview already exists or unlimited future generations.
• Additional work: new generations outside your included allowance require an available paid option. Editing or exporting an owned output is separate from generating a new packet.

Individual prices are shown on the pricing section and confirmed in checkout. Review the product, total, currency, and any applicable tax before confirming payment.

Optional Job Hunt Boost

Boost costs $2.99 USD per month and renews automatically until cancelled. It includes five resume-and-cover-letter packets per subscription billing period. The allowance follows the billing dates shown for your subscription, rather than resetting on the first day of each calendar month. Unused allowance does not accumulate into later periods.

Use “Manage billing / cancel subscription” in your workspace to review the renewal date and cancel through Stripe’s billing portal. Cancellation takes effect at the end of the current paid billing period. Review the portal confirmation; if it is unavailable, contact support.

Cancellation and refunds are separate. Cancelling a subscription does not automatically refund a charge already made. See refunds and cancellation for help with a charge.

Saving, availability, and purchase problems

Use the workspace’s supported save controls and confirm a successful save before leaving. Unsaved edits and sample-workspace changes can be lost when a tab closes or reloads. Retain copies of important application materials.

Access can be interrupted by maintenance or provider failures. If a purchase, save, or export does not work as expected, contact support with the account and receipt details so the issue can be reviewed.

Questions and applicable rights

Contact us through the support page with questions about these terms or a purchase. You can request individual refund review within 14 days of a one-time purchase, first subscription payment, or subscription renewal charge, as explained in refunds and cancellation. Nothing on this page removes rights that applicable consumer law does not permit to be excluded.

Service details may change. The terms and purchase description presented for your transaction should be reviewed before you agree to a new purchase.