FAQ

Answers about accounts, writing, purchases and saved work.

Accounts and purchases

For account or payment help, visit support. Read our service terms, refund process, and privacy policy before using the workspace.

What can I do with Tenurea?

Build a resume and cover letter for a target role, then use the career toolkit to prepare for interviews, shape a LinkedIn profile, draft follow-up messages, plan a career move, or prepare for a salary conversation.

Where do I start?

Start with your current resume or describe your experience, then add a target job description. You can prepare this information in the browser tab before creating an account. Sign in to generate and save your own application. Review every employer, date, qualification, and result before using the draft.

Can I try it before paying?

You can create an account and start your first resume preview without a card. Generation is subject to limits. Downloads and additional generation may require a purchase; the workspace and checkout show the applicable options and price.

What does the career toolkit include?

The $27.99 USD one-time toolkit covers one packet from each of the six tools, including an existing preview for that tool. A resume packet contains a resume and matching cover letter. A preview already generated counts toward the included packet; the toolkit does not add an extra generation for that tool. You can continue supported editing and export of the outputs you own.

Is there a subscription?

Individual tool unlocks and the career toolkit use one-time payments. Optional Job Hunt Boost costs $2.99 USD per month, renews automatically until cancelled, and includes five resume-and-cover-letter packets per subscription billing period. Its dates follow your subscription, rather than the first of each calendar month. Unused allowance does not accumulate into later periods.

How do I cancel Boost or ask about a refund?

Use Manage billing / cancel subscription in your workspace to open Stripe’s billing portal. Cancellation takes effect at the end of the current paid billing period. Contact support if the portal is unavailable or a charge needs review. A refund request does not itself cancel a subscription, and cancellation does not automatically refund earlier charges. You can request an individual refund review within 14 days of a one-time purchase, first subscription payment, or subscription renewal charge, including when materials have been generated or downloaded. The refunds page explains the request process.

What makes a strong resume?

Specific, concise writing that explains your real contribution. Use action verbs, consistent sections, and experience relevant to the role. Include results and numbers when you can support them. Our approach draws on public career guidance; it does not imply a university endorsement.

Will the AI invent achievements or qualifications?

The resume writer is instructed to use the facts you provide and flag missing details rather than invent them. AI can still make mistakes. You are responsible for checking every claim, number, date, name, and contact detail before sending your application.

Does a quality review guarantee an ATS pass or an interview?

No. The review checks writing and structure and explains the reasons behind its suggestions. It does not reproduce an employer’s applicant tracking system or predict a hiring decision. A readable resume and relevant, truthful content help a person understand your experience.

Can I change my resume after generation?

Yes. In the resume workspace you can review the draft, edit the wording, switch between Professional, Modern, and Editorial layouts, and adjust spacing. Full document access and exports depend on your purchase status. Check your changes before exporting.

Are edits and versions saved automatically?

Generated drafts can be available in your history. Use Save version in the signed-in workspace to save supported application source material, edited documents, and layout to your account. Wait for a successful save confirmation. Unsaved changes, local comparisons, and sample workspace edits can be lost when you leave or reload. Retain a copy of important work.

How do exports work?

Eligible resume and cover letter exports download a selectable PDF with your current edited text, chosen layout, and spacing. Choose US Letter or A4 and export either document or both together. Print / save PDF is also available, including when a character is unsupported by the download fonts. The five other career tools also offer PDF downloads, including your saved preparation notes and checklists. Review every exported page and follow the employer’s requested file format.

How are my information and payments handled?

Supabase manages account access and saved records. Content submitted for AI generation is sent to Anthropic for processing. Stripe handles checkout and payment information. Public pages also use website analytics; private workspace and intake routes are excluded from the analytics component. The privacy policy explains these services.

Are salary guidance and interview answers verified advice?

They are AI-generated preparation materials. Check salary figures against current, relevant sources and adapt interview examples to your own experience. The tools do not verify market compensation, know an employer’s exact interview questions, or guarantee an outcome.

Try the workspace

Preview the tools or create an account to start your application.